BusRoute Customer Reviews

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Jimmy Sorrie

2026-07-04

“Excellent customer service from start to finish. Easy booking system and cost was the best we could find. Driver was brilliant with all our group and we will definitely be using this company again”

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Kiera

2026-07-06

“Great service on time nice comfortable bus would highly reccomend”

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Lee Dutton

2026-06-27

“Fantastic trip. I was a little concerned that the bus might not turn up but can’t compliment the service enough on time lots of communication and driver was really nice. The busses themselves were clean and actually of a lot higher quality than I was expecting will definitely use again.”

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Lauren Lancaster

2026-07-27

“Really good, clean vehicle, friendly driver, who was talkative n helped with our bags,”

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Katie Scott

2026-07-04

“Booked for a hen do for 20 girls. Seamless experience! Drivers were great, very prompt and swift communication throughout. Very reasonable quote too compared with other providers. Would recommend!”

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Lesley

2026-06-24

“Absolutely amazing company everything went smoothly & the students loved it door to door pick up and drop off. Worth every penny”

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Heidi Lees

2026-06-27

“Very helpful, great communication and would definitely use again!”

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Meghan Hall

2026-07-27

“We booked through this company as we needed to organise transport for guests to our son’s wedding. The staff were amazing from our first contact. On the day the driver was cheery courteous and helpful.”

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Michael Toomey

2026-07-04

“Great service! I hired BusRoute to provide a shuttle bus service for guests at my wedding in Gordon, Scotland. The bus was perfect and arrived promptly both for drop-off and pick-ups. The customer service and the communication with the company was fantastic. And it was very affordable. Two thumbs up!”

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Nicola Pearse

2026-06-27

“Driver arrived promptly. He was very polite and ensured we were happy throughout the journey. Arrived at our destination safely and on time. Minibus had air conditioning and plenty space for all our luggage and passengers.”

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Rhodri

2026-06-18

“The booking process with Busroute was easy, and follow up communication excellent. Despite a 6a.m. start the bus was there at 5.40, ready to load and ensure a prompt getaway. Our driver was very friendly, helpful and courteous and helped with unloading at the airport. The return to Swansea from the airport was equally easy and comfortable with an ontime pick-up and arrival back in Swansea. I highly recommend BusRoute and0 their partners.”

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Sonana Mielo

2026-06-27

“Busroute were able to accommodate my plans effectively and for a good price. It was easy to communicate with the team from planning phases to the day itself - Peter was an especially huge help in making ideal plans a reality. The team are very open to questions, feedback, and care greatly about offering the best experience for you.”

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demi lindo-lewis

2026-07-20

“Great driver and polite, the company was easy to work with, no issues”

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Matthew Oram

2026-06-27

“Great communication throughout, arrived on time for both ends of our journey, driver was great”

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Estephanie Domingo

2026-07-24

“We booked Bus Route for our group of 35 passengers travelling from London to Ipswich return trio and the experience was excellent from start to finish.On our way to the venue, the road was unexpectedly closed when we were only about 15 minutes away. Our driver remained calm, patient, and professional throughout, finding an alternative route without any stress or delay on our part. We really appreciated how composed and experienced he was in handling the situation.The coach was clean, comfortable, and the air conditioning worked perfectly, which made a huge difference as we were travelling during an extremely hot day. Everyone in our group was able to relax and enjoy the journey.Overall, we had a fantastic experience on both the outbound and return trips. The service was reliable, comfortable, and well-organised. I would highly recommend Bus Route to anyone looking for coach transport for a large group. Thank you for helping make our trip so enjoyable!”

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Amy

2026-06-28

“Great customer service and communications before the trip. Very clear and flexible as well.”

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David Oliver Berglund-Seland

2026-06-22

“Good and accommodating bus-rental Great at following up with news and update for the journey, and good at accommodating the bus-rentals for our needs. :-)”

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Ona Onyekweli

2026-06-27

“We hired two buses for our event last Saturday. The drivers were prompt and accommodated all our needs. I just want to say a huge thank you to the team which were absolutely lovely, we definitely will be using this service again in future.”

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lexi

2026-06-18

“Driver was early was easy to book and a very good price in comparison to other places i looked”

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morgan winchurch

2026-06-19

“Driver was friendly and helpful. Booking process was easy and service was exceptional.”